Products

Q. How can I Search for a product I need?

A: At the top of the home page is a search bar, using this you can search by name or Product code. You can also click on Products on the home page, and a drop down scrollable menu will appear, which will expand further as you hover over each category.

A: Underneath each product you will see a traffic light system showing the stock status and the available quantity. You can still order 'Out of Stock' items, and these will be added to future orders, or, at our discretion, may be sent out sooner.

Q: What does (RESTED) and (E.O.L.)mean?

A: This is used to identify products that are finishing, and are no longer available from our suppliers, so once they are gone, they are gone!

Delivery & Returns

Q. How soon after I place an order will it take to receive the goods?

A: This link will take you to the Delivery Details page. Depending on where you are in the U.K., Europe, or other countries, delivery times will vary.

Q. How can I Return damaged or faulty goods?

A: The Returns Information section found at the bottom of the home page, will advise you of the correct procedures to follow. In the first instance, a picture of the damaged item is preferred.

Contact Us

Q: How do I contact Severnside Wholesalers?

A: You can email us at: sales@severnside.co, use the Contact Us form, or call: +44 (0)1983 400995

Accounts

Q. How can I apply for an initial account with Severnside Wholesalers?

A: First contact with Severnside Wholesalers should be via the Register form.